Chat-Based Ordering Systems

WhatsApp Commerce for Kirana Stores

Most customers prefer ordering groceries via chat. We set up your professional WhatsApp Business profile, digital catalogs, and structured order forms.

Configure WhatsApp StoreChat on WhatsApp
Service Guarantee
  • Tax Compliant InvoicesGST invoices compiled for all cafe & corporate accounts.
  • Scheduled RestockingEarly morning slot deliveries straight to event venues or hostels.
  • 100% Local SourcingProcured from verified Indore distributors and mills.

Convert Chats into Grocery Sales

Simplify how customer orders are received and managed. Turn chaotic WhatsApp text lists into structured orders.

Profile & Catalog Setup
  • WhatsApp Business app configuration
  • Verify business catalog and details
  • List up to 30 top items with images
  • Setup price tags and quantities
  • Auto-reply greeting messages
Structured Ordering
  • Standardized order copy formats
  • Quick-replies for order confirmation
  • Out-of-stock notification drafts
  • UPI payment request shortcuts
  • Standardized address collection template
Retention & Broadcast
  • Create customer database lists
  • Plan monthly ration reminders
  • Weekly special offer broadcasts
  • Festive creative poster sharing
  • Customer loyalty check-ins

WhatsApp Commerce Setup

1
Configure WhatsApp Business

Convert standard account to WhatsApp Business with full shop details and hours.

2
Create Digital Catalog

List your top products, pack sizes, and prices in WhatsApp's built-in catalog.

3
Broadcast & Engage

Broadcasting monthly ration catalogs and special offers to customer list.

Optimize Maps Ranking for Direct Orders

To get customer chats organically, optimize your search visibility. Read about our Local SEO for Kirana Stores program or consult all of our Kirana Digital Growth Services options.

Frequently Asked Questions

Do we need the WhatsApp Business API?
How does the customer order format work?
Can we track customer payments on WhatsApp?

Want to streamline your WhatsApp grocery orders?

Get a professional catalog, automated quick replies, and organized order formats to save hours of manual typing.

Submit WhatsApp InquiryInquire via WhatsApp
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Grocery & Supply Services
Kirana Network & Growth